NN2026041601/app/Services/Common/OrderService.php

<?php
// +----------------------------------------------------------------------
// | LARAVEL8.0 框架 [ LARAVEL ][ RXThinkCMF ]
// +----------------------------------------------------------------------
// | 版权所有 2017~2021 LARAVEL研发中心
// +----------------------------------------------------------------------
// | 官方网站: http://www.laravel.cn
// +----------------------------------------------------------------------
// | Author: laravel开发员 <laravel.qq.com>
// +----------------------------------------------------------------------

namespace App\Services\Common;

use App\Models\AccountLogModel;
use App\Models\ActionLogModel;
use App\Models\MemberModel;
use App\Models\OrderModel;
use App\Services\BaseService;
use App\Services\MpService;
use App\Services\RedisService;
use Illuminate\Support\Facades\DB;

/**
 * 订单管理-服务类
 * @author laravel开发员
 * @since 2020/11/11
 * Class OrderService
 * @package App\Services\Common
 */
class OrderService extends BaseService
{
    // 静态对象
    protected static $instance = null;

    /**
     * 构造函数
     * @author laravel开发员
     * @since 2020/11/11
     * OrderService constructor.
     */
    public function __construct()
    {
        $this->model = new OrderModel();
    }

    /**
     * 静态入口
     * @return static|null
     */
    public static function make()
    {
        if (!self::$instance) {
            self::$instance = (new static());
        }
        return self::$instance;
    }

    /**
     * @param $params
     * @param int $pageSize
     * @return array
     */
    public function getDataList($params, $pageSize = 15)
    {
        $query = $this->model->where(['main_no'=>'','mark'=>1]);

        // 企业筛选
        if (isset($params['type']) && $params['type'] > 0) {
            $query->where('type', $params['type']);

            if($params['type'] == 9){
                $query->with(['subOrders']);
            }
        }

        // 企业筛选
        if (isset($params['store_id']) && $params['store_id'] > 0) {
            $query->where('store_id', $params['store_id']);
        }

        // 用户筛选
        if (isset($params['user_id']) && $params['user_id'] > 0) {
            $query->where('user_id', $params['user_id']);
        }

        // 状态筛选
        if (isset($params['status']) && $params['status'] > 0) {
            $query->where('status', $params['status']);
        }

        // 退款状态筛选
        if (isset($params['refund_status']) && $params['refund_status'] > 0) {
            $query->where('refund_status', $params['refund_status']);
        }

        // 单号
        if (isset($params['order_no']) && $params['order_no']) {
            $keyword = $params['order_no'];
            $query->where(function ($q) use ($keyword) {
                $q->where('order_no', 'like', '%' . $keyword . '%')
                    ->orWhere('transaction_id', 'like', '%' . $keyword . '%');
            });
        }

        // 时间
        if (isset($params['date']) && $params['date']) {
            $date = $params['date'];
            $start = $date[0] ?? '';
            $end = $date[1] ?? '';
            if ($start) {
                $query->where('create_time', '>=', strtotime($start));
            }
            if ($end && $start < $end) {
                $query->where('create_time', '<=', strtotime($end));
            }else if ($end && $start == $end) {
                $query->where('create_time', '<', strtotime($end)+86400);
            }
        }

        // 关键词搜索（订单号、商品名称、收货人手机）
        if (isset($params['keyword']) && $params['keyword']) {
            $keyword = $params['keyword'];
            $query->where(function ($q) use ($keyword) {
                $q->where('receiver_name', 'like', '%' . $keyword . '%')
                    ->orWhere('receiver_mobile', 'like', '%' . $keyword . '%')
                    ->orWhereHas('user', function ($q1) use ($keyword) {
                        $q1->where('mobile', 'like', '%' . $keyword . '%');
                    })
                    ->orWhereHas('orderGoods', function ($q2) use ($keyword) {
                        $q2->where('goods_name', 'like', '%' . $keyword . '%');
                    });
            });
        }

        $query1 = clone $query;
        $query2 = clone $query;
        $query3 = clone $query;
        $query4 = clone $query;
        $counts = [
            'total' => $query1->count('id'),
            'totalAmount' => $query2->whereIn('status',[2,3,4,5])->sum('pay_total'),
            'pending' =>  $query3->whereIn('status',[1,2])->count('id'),
            'complete' =>  $query4->whereIn('status',[4,5])->count('id'),
        ];

        $list = $query->with(['user', 'orderGoods', 'store','commission'])
            ->orderBy('create_time', 'desc')
            ->orderBy('id', 'desc')
            ->paginate($pageSize);

        $list = $list ? $list->toArray() : [];
        if ($list && isset($list['data'])) {
            foreach ($list['data'] as &$item) {
                $item['create_time'] = $item['create_time'] ? date('Y-m-d H:i:s', strtotime($item['create_time'])) : '';
                $item['update_time'] = $item['update_time'] ? date('Y-m-d H:i:s', strtotime($item['update_time'])) : '';
                $item['user'] = $item['user'] ?? [];
                $item['store'] = $item['store'] ?? [];
                $item['meeting'] = $item['meeting'] ?? [];
                // 获取第一个商品信息（thumb已通过Model访问器处理）
                $item['goods'] = isset($item['order_goods'][0]) ? $item['order_goods'][0] : null;

                $item['real_total'] = $item['pay_total'];
                $item['pay_total'] = moneyFormat($item['pay_total'] + $item['delivery_fee'], 2);
                //$item['refund_amount'] = $item['refund_amount']?$item['refund_amount']:$item['pay_total'];
            }
        }

        return [
            'msg' => '操作成功',
            'code' => 0,
            'data' => $list['data'] ?? [],
            'count' => $list['total'] ?? 0,
            'counts' => $counts,
        ];
    }


    /**
     * 获取订单详情
     */
    public function getInfo($id)
    {
        $info = $this->model->where('id', $id)->where('mark', 1)
            ->with(['user', 'orderGoods', 'store','commission'])
            ->first();

        if (!$info) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        $info = $info->toArray();
        $info['create_time'] = $info['create_time'] ? date('Y-m-d H:i:s', strtotime($info['create_time'])) : '';
        $info['update_time'] = $info['update_time'] ? date('Y-m-d H:i:s', strtotime($info['update_time'])) : '';
        $info['real_total'] = $info['pay_total'];
        $info['pay_total'] = moneyFormat($info['pay_total'] + $info['delivery_fee'], 2);
        if (isset($info['order_goods'])) {
            foreach ($info['order_goods'] as &$goods) {
                $goods['thumb'] = $goods['thumb'] ? get_image_url($goods['thumb']) : '';
                $goods['create_time'] = $goods['create_time'] ? date('Y-m-d H:i:s', strtotime($goods['create_time'])) : '';
                $goods['update_time'] = $goods['update_time'] ? date('Y-m-d H:i:s', strtotime($goods['update_time'])) : '';
            }
        }

        return ['code' => 0, 'msg' => '操作成功', 'data' => $info];
    }

    /**
     * 查询
     * @param $params
     * @return \Illuminate\Database\Eloquent\Builder
     */
    public function getQuery($params)
    {
        $where = ['a.mark' => 1];
        $userId = isset($params['user_id']) ? $params['user_id'] : 0;

        return $this->model->with(['user', 'goods'])->from('orders as a')
            ->leftJoin('member as b', 'a.user_id', '=', 'b.id')
            ->leftJoin('goods as c', 'c.id', '=', 'a.goods_id')
            ->where($where)
            ->where(function ($query) use ($params) {
                $keyword = isset($params['keyword']) ? $params['keyword'] : '';
                if ($keyword) {
                    $query->where('a.order_no', 'like', "%{$keyword}%");
                }

                // 接单人
                $account = isset($params['account']) ? $params['account'] : '';
                if ($account) {
                    $query->where(function ($query) use ($account) {
                        $query->where('b.nickname', 'like', "%{$account}%")->orWhere('b.mobile', 'like', "%{$account}%");
                    });
                }

                // 商品
                $goodsId = isset($params['goods_id']) ? intval($params['goods_id']) : 0;
                $goods = isset($params['goods']) ? trim($params['goods']) : '';
                if ($goods) {
                    $query->where(function ($query) use ($goods) {
                        $query->where('c.goods_name', 'like', "%{$goods}%");
                        if (preg_match("/^(1[0-9]+|[1-9]+)$/", $goods)) {
                            $query->where('a.goods_id', intval($goods));
                        } else {
                            $query->where('c.goods_name', 'like', "%{$goods}%");
                        }
                    });
                }

                if ($goodsId > 0) {
                    $query->where('a.goods_id', intval($goodsId));
                }
            })
            ->where(function ($query) use ($params) {
                $status = isset($params['status']) ? $params['status'] : 0;
                if ($status == 0) {
                    $query->whereIn('a.status', [2, 3]);
                } else if ($status) {
                    $query->where('a.status', $status);
                }
            })
            ->where(function ($query) use ($userId) {
                if ($userId) {
                    $query->where('a.user_id', '=', $userId);
                }
            });
    }


    /**
     * 添加或编辑
     * @return array
     * @since 2020/11/11
     * @author laravel开发员
     */
    public function edit()
    {
        $params = request()->post();
        return parent::edit($params); // TODO: Change the autogenerated stub
    }


    /**
     * 删除订单
     */
    public function delete()
    {
        $id = request()->post('id');
        if (!$id) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        if (is_array($id)) {
            $result = $this->model->whereIn('id', $id)->update(['mark' => 0]);
        } else {
            $result = $this->model->where('id', $id)->update(['mark' => 0]);
        }

        if ($result) {
            ActionLogModel::setTitle("删除订单");
            ActionLogModel::record();
            RedisService::keyDel("caches:orders:*");
            return ['code' => 0, 'msg' => '删除成功'];
        }

        return ['code' => 1, 'msg' => '删除失败'];
    }

    /**
     * 更新订单状态
     */
    public function status()
    {
        $id = request()->post('id');
        $status = request()->post('status');
        $refundStatus = request()->post('refund_status');
        $refundRemark = request()->post('refund_remark', '');

        if (!$id) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        $updateData = ['update_time' => time()];

        // 更新订单状态
        if ($status !== null) {
            $updateData['status'] = $status;

            // 如果是完成订单，计算佣金
            if ($status == 4) {
                $order = $this->model->find($id);
                if ($order) {
                    $updateData['bonus'] = round($order->pay_total * 0.05, 2);
                }
            }
        }

        // 更新退款状态
        if ($refundStatus !== null) {
            $updateData['refund_status'] = $refundStatus;
            $updateData['refund_remark'] = $refundRemark;

            // 如果同意退款，保持原订单状态不变
            // 退款状态通过 refund_status 字段管理
        }

        $result = $this->model->where('id', $id)->update($updateData);

        if ($result !== false) {
            ActionLogModel::setTitle("更新订单状态");
            ActionLogModel::record();
            RedisService::keyDel("caches:orders:*");
            return ['code' => 0, 'msg' => '操作成功'];
        }

        return ['code' => 1, 'msg' => '操作失败'];
    }

    /**
     * 完成支付
     */
    public function completePay()
    {
        $id = request()->post('id');
        $transactionId = request()->post('transaction_id', '');

        if (!$id) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        $order = $this->model->find($id);
        if (!$order) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        if ($order->status != 1) {
            return ['code' => 1, 'msg' => '订单状态不正确'];
        }

        $updateData = [
            'status' => 2, // 已付款
            'transaction_id' => $transactionId ?: 'PAY' . time() . rand(1000, 9999),
            'pay_at' => date('Y-m-d H:i:s'),
            'remark' => '人工审核支付',
            'update_time' => time()
        ];

        $result = $this->model->where('id', $id)->update($updateData);

        if ($result) {
            ActionLogModel::setTitle("订单完成支付");
            ActionLogModel::record();
            RedisService::keyDel("caches:orders:*");
            return ['code' => 0, 'msg' => '支付完成'];
        }

        return ['code' => 1, 'msg' => '操作失败'];
    }

    /**
     * 获取小程序快递公司列表
     * @return array
     */
    public function getDeliveryList()
    {
        $deliveryType = \App\Services\ConfigService::make()->getConfigByCode('delivery_type',1);
        $cacheKey = "caches:orders:deliveryList_{$deliveryType}";
        $datas = RedisService::get($cacheKey);
        if($datas){
            return ['code' => 0, 'msg' =>'获取成功', 'data'=>$datas];
        }

        if($deliveryType==1){
            $deliveryList = [];
            $result = MpService::make()->requestApi('getDelivery');
            $list = isset($result['delivery_list'])?$result['delivery_list'] : [];
            if($list){
                foreach ($list as $item){
                    $deliveryList[$item['delivery_id']] = $item;
                }
            }else{
                $deliveryList = config('platform.mpDeliveryList');
            }

            RedisService::set($cacheKey, $deliveryList, rand(3600, 7200));
        }else{
            $deliveryList = config('platform.deliveryList');
        }

        return ['code' => 0, 'msg' =>'获取成功', 'data'=>$deliveryList];
    }

    /**
     * 订单发票上传
     */
    public function ticketOrder()
    {
        $id = request()->post('id');
        $ticketImg = request()->post('ticket_img', '');
        if (!$id || empty($ticketImg)) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        $order = $this->model->with(['user','orderGoods'])->find($id);
        if (!$order) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        if ($order->status == 1) {
            return ['code' => 1, 'msg' => '订单状态不正确，只有已付款订单可以上传发票'];
        }

        $this->model->where(['id'=> $id])->update(['ticket_img'=>get_image_path($ticketImg)]);

        return  ['code' => 0, 'msg' => '上传成功'];
    }

    /**
     * 订单发货
     */
    public function deliverOrder()
    {
        $id = request()->post('id');
        $deliveryCompany = request()->post('delivery_company', '');
        $deliveryNo = request()->post('delivery_no', '');
        $deliveryCode = request()->post('delivery_code', '');

        if (!$id || empty($deliveryCode)) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        // 发货方式
        $deliveryType = \App\Services\ConfigService::make()->getConfigByCode('delivery_type',1);

        $order = $this->model->with(['user','orderGoods'])->find($id);
        $orderGoods = isset($order['orderGoods'])?$order['orderGoods'] : [];
        $goodsName = isset($orderGoods[0]['goods_name'])?$orderGoods[0]['goods_name']:'订单商品';
        $goodsNum = isset($orderGoods[0]['num']) && $orderGoods[0]['num']?$orderGoods[0]['num']: 1;
        $goodsUnit = isset($orderGoods[0]['unit']) && $orderGoods[0]['unit']?$orderGoods[0]['unit']: '个';
        $userInfo = isset($order['user'])?$order['user'] : [];
        $openid = isset($userInfo['openid'])?$userInfo['openid'] : '';
        $mobile = isset($userInfo['mobile'])?$userInfo['mobile'] : '';
        if (!$order) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        if ($order->status != 2) {
            return ['code' => 1, 'msg' => '订单状态不正确，只有已付款订单可以发货'];
        }

        if (!$deliveryNo) {
            return ['code' => 1, 'msg' => '请填写快递单号'];
        }

        $updateData = [
            'status' => 3, // 已发货
            'delivery_company' => $deliveryCompany,
            'delivery_no' => $deliveryNo,
            'delivery_code' => $deliveryCode,
            'update_time' => time()
        ];

        if (!$result = $this->model->where('id', $id)->update($updateData)) {
            return ['code' => 1, 'msg' => '操作失败'];
        }

        // 调用小程序发货信息同步接口
        $msg = '发货成功';
        if($deliveryType == 1 && $openid){
            $sendData = [
                'order_key' => [
                    "order_number_type" => 2,
                    "transaction_id" => isset($order['transaction_id']) ? $order['transaction_id'] : '',
                    "out_trade_no" => isset($order['out_trade_no']) ? $order['out_trade_no'] : ''
                ],
                "delivery_mode" => 1,
                "logistics_type" => 1,
                "shipping_list" => [
                    [
                        "tracking_no" => $deliveryNo,
                        "express_company" => $deliveryCompany,
                        "item_desc" => $goodsName."*".$goodsNum.$goodsUnit,
                        "contact" => [
                            "receiver_contact" => isset($order['receiver_mobile']) && $order['receiver_mobile'] ? format_mobile($order['receiver_mobile']) : format_mobile($mobile)

                        ]
                    ]
                ],
                "upload_time" => date('Y-m-d\TH:i:s.vP'),
                "payer" => [
                    "openid" => $openid
                ]
            ];

            $result = MpService::make()->requestApi('deliverySend',$sendData);
            $errcode = isset($result['errcode'])?$result['errcode'] : -1;
            $errmsg = isset($result['errmsg']) && $result['errmsg']?$result['errmsg'] : '请求失败';
            if($errcode != 0){
                $msg = '发货成功，但上传发货信息到小程序失败：'.$errmsg;
            }else {
                $msg = '发货成功，上传发货信息到小程序成功';
            }
        }

        if ($result) {
            ActionLogModel::setTitle("订单发货");
            ActionLogModel::record();
            RedisService::keyDel("caches:orders:*");
            return ['code' => 0, 'msg' => $msg];
        }

        return ['code' => 1, 'msg' => '操作失败'];
    }

    /**
     * 订单完成（管理后台）
     */
    public function completeOrder()
    {
        $id = request()->post('id');

        if (!$id) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        $order = $this->model->find($id);
        if (!$order) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        if ($order->status != 3) {
            return ['code' => 1, 'msg' => '订单状态不正确，只有已发货订单可以完成'];
        }

        // 调用用户端的订单完成方法，触发收益结算等业务逻辑
        $apiOrderService = \App\Services\Api\OrderService::make();
        $result = $apiOrderService->complete($order->user_id, $id);

        if ($result) {
            ActionLogModel::setTitle("订单完成");
            ActionLogModel::record();
            RedisService::keyDel("caches:orders:*");
            return ['code' => 0, 'msg' => '确认收货成功'];
        }

        // 获取错误信息
        $error = $apiOrderService->getError();
        return ['code' => 1, 'msg' => $error ?: '操作失败', 'error' => $error];
    }

    /**
     * 取消订单
     */
    public function cancelOrder()
    {
        $id = request()->post('id');
        $cancelReason = request()->post('cancel_reason', '');

        if (!$id) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        $order = $this->model->with(['user'])->find($id);
        $userInfo = isset($order['user'])?$order['user']:[];
        if (!$order) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        if ($order->status != 1) {
            return ['code' => 1, 'msg' => '只有待付款订单可以取消'];
        }

        $updateData = [
            'mark' => 0, // 标记为删除
            'update_time' => time()
        ];

        $result = $this->model->where('id', $id)->update($updateData);

        // 是否支付了积分
        if($order->type==2 && in_array($order->pay_status,[20,30])){
            $bdScore = isset($userInfo['bd_score'])?$userInfo['bd_score']:0;
            if(!MemberModel::where(['id'=>$order->user_id])->update(['bd_score'=>DB::raw("bd_score+{$order->bd_score}"),'update_time'=>time()])){
                DB::rollBack();
                return ['code' => 1, 'msg' => '退还报单积分失败'];
            }

            $data = [
                'user_id'=>$order->user_id,
                'source_order_no'=>$order->order_no,
                'user_type'=> 1,
                'account_type'=> 3, // 报单积分
                'type'=> 3,
                'money'=> $order->bd_score,
                'after_money'=>moneyFormat($bdScore + $order->bd_score,2),
                'date'=>date('Y-m-d'),
                'create_time'=>time(),
                'remark'=> '订单退款返还积分',
                'status'=>1,
                'mark'=>1
            ];
            if(!AccountLogModel::insertGetId($data)){
                Db::rollBack();
                return ['code' => 1, 'msg' => '退还报单积分账户处理失败'];
            }
        }

        if ($result) {
            ActionLogModel::setTitle("取消订单");
            ActionLogModel::record();
            RedisService::keyDel("caches:orders:*");
            return ['code' => 0, 'msg' => '订单已取消'];
        }

        return ['code' => 1, 'msg' => '操作失败'];
    }

    /**
     * 申请退款
     */
    public function applyRefund()
    {
        $id = request()->post('id');
        $afterType = request()->post('after_type', 2); // 默认退款
        $afterRealname = request()->post('after_realname', '');
        $afterPhone = request()->post('after_phone', '');
        $afterRemark = request()->post('after_remark', '');

        if (!$id) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        if (!$afterRealname) {
            return ['code' => 1, 'msg' => '请填写联系人姓名'];
        }

        if (!$afterPhone) {
            return ['code' => 1, 'msg' => '请填写联系电话'];
        }

        if (!$afterRemark) {
            return ['code' => 1, 'msg' => '请填写退款原因'];
        }

        $order = $this->model->find($id);
        if (!$order) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        // 只有已付款、已发货、已完成的订单可以申请退款
        if (!in_array($order->status, [2, 3, 4])) {
            return ['code' => 1, 'msg' => '该订单状态不允许申请退款'];
        }

        if ($order->refund_status != 0) {
            return ['code' => 1, 'msg' => '该订单已申请过退款'];
        }

        $updateData = [
            'refund_status' => 3, // 待审核
            'after_type' => $afterType, // 1-售后，2-退款
            'after_realname' => $afterRealname,
            'after_phone' => $afterPhone,
            'after_remark' => $afterRemark,
            'update_time' => time()
        ];

        $result = $this->model->where('id', $id)->update($updateData);

        if ($result) {
            $typeText = $afterType == 1 ? '售后' : '退款';
            ActionLogModel::setTitle("申请{$typeText}");
            ActionLogModel::record();
            RedisService::keyDel("caches:orders:*");
            return ['code' => 0, 'msg' => "{$typeText}申请已提交"];
        }

        return ['code' => 1, 'msg' => '操作失败'];
    }

    /**
     * 同意退款（审核通过，状态变为已审核）
     */
    public function agreeRefund()
    {
        $id = request()->post('id');
        $refundRemark = request()->post('refund_remark', '');

        if (!$id) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        $order = $this->model->find($id);
        if (!$order) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        if ($order->refund_status != 3) {
            return ['code' => 1, 'msg' => '该订单未申请退款或已处理'];
        }

        $updateData = [
            'refund_status' => 2, // 已审核（待确认退款）
            'refund_remark' => $refundRemark ?: '退款申请已通过，待确认退款',
            'update_time' => time()
        ];

        $result = $this->model->where('id', $id)->update($updateData);

        if ($result) {
            ActionLogModel::setTitle("同意退款");
            ActionLogModel::record();
            RedisService::keyDel("caches:orders:*");
            return ['code' => 0, 'msg' => '已同意退款，请确认退款'];
        }

        return ['code' => 1, 'msg' => '操作失败'];
    }

    /**
     * 确认退款（最终完成退款）
     */
    public function confirmRefund()
    {
        $id = request()->post('id');
        $refundAmount = request()->post('refund_amount', 0);

        if (!$id) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        if ($refundAmount <= 0) {
            return ['code' => 1, 'msg' => '请输入退款金额'];
        }

        $order = $this->model->with(['user'])->find($id);
        $userInfo = isset($order['user'])?$order['user']:[];
        if (!$order) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        // 允许待审核(3)和已审核(2)状态的订单进行退款
        if (!in_array($order->refund_status, [2, 3])) {
            return ['code' => 1, 'msg' => '该订单状态不允许退款'];
        }

        if($order->type==2){
            if ($refundAmount > floatval($order->pay_money + $order->delivery_fee)) {
                return ['code' => 1, 'msg' => '退款金额不能大于订单在线支付金额'];
            }
        }else{
            if ($refundAmount > floatval($order->pay_total + $order->delivery_fee)) {
                return ['code' => 1, 'msg' => '退款金额不能大于订单在线支付金额'];
            }
        }


        // 使用事务
        DB::beginTransaction();
        try {
            // 调用支付服务退款
            $paymentService = \App\Services\PaymentService::make();
            $refundData = [
                'money' => $refundAmount,
                'pay_type' => $order->pay_type,
                'order_no' => $order->order_no,
                'out_trade_no' => $order->out_trade_no,
                'transaction_id' => $order->transaction_id,
                'remark' => '订单退款'
            ];

            $refundResult = $paymentService->refund($refundData, 'store');
            if (!$refundResult) {
                DB::rollBack();
                return ['code' => 1, 'msg' => '退款失败：' . $paymentService->getError() ?: '退款失败'];
            }

            // 更新订单状态
            $updateData = [
                'refund_status' => 1, // 已退款
                'refund_amount' => $refundAmount,
                'update_time' => time()
            ];

            $result = $this->model->where('id', $id)->update($updateData);

            // 退还报单积分
            if($order->type == 2 && $order->bd_score>0){
                $bdScore = isset($userInfo['bd_score'])?$userInfo['bd_score']:0;
                if(!MemberModel::where(['id'=>$order->user_id])->update(['bd_score'=>DB::raw("bd_score+{$order->bd_score}"),'update_time'=>time()])){
                    DB::rollBack();
                    return ['code' => 1, 'msg' => '退还报单积分失败'];
                }

                $data = [
                    'user_id'=>$order->user_id,
                    'source_order_no'=>$order->order_no,
                    'user_type'=> 1,
                    'account_type'=> 3, // 报单积分
                    'type'=> 3,
                    'money'=> $order->bd_score,
                    'after_money'=>moneyFormat($bdScore + $order->bd_score,2),
                    'date'=>date('Y-m-d'),
                    'create_time'=>time(),
                    'remark'=> '订单退款返还积分',
                    'status'=>1,
                    'mark'=>1
                ];
                if(!AccountLogModel::insertGetId($data)){
                    Db::rollBack();
                    return ['code' => 1, 'msg' => '退还报单积分账户处理失败'];
                }
            }

            if ($result) {
                DB::commit();
                ActionLogModel::setTitle("确认退款");
                ActionLogModel::record();
                RedisService::keyDel("caches:orders:*");
                return ['code' => 0, 'msg' => '退款成功'];
            }

            DB::rollBack();
            return ['code' => 1, 'msg' => '更新订单状态失败'];
        } catch (\Exception $e) {
            DB::rollBack();
            return ['code' => 1, 'msg' => '退款失败：' . $e->getMessage()];
        }
    }

    /**
     * 拒绝退款
     */
    public function rejectRefund()
    {
        $id = request()->post('id');
        $refundRemark = request()->post('refund_remark', '');

        if (!$id) {
            return ['code' => 1, 'msg' => '参数错误'];
        }

        if (!$refundRemark) {
            return ['code' => 1, 'msg' => '请填写拒绝原因'];
        }

        $order = $this->model->find($id);
        if (!$order) {
            return ['code' => 1, 'msg' => '订单不存在'];
        }

        if ($order->refund_status != 3) {
            return ['code' => 1, 'msg' => '该订单未申请退款或已处理'];
        }

        $updateData = [
            'refund_status' => 4, // 审核驳回
            'refund_remark' => $refundRemark,
            'update_time' => time()
        ];

        $result = $this->model->where('id', $id)->update($updateData);

        if ($result) {
            ActionLogModel::setTitle("拒绝退款");
            ActionLogModel::record();
            RedisService::keyDel("caches:orders:*");
            return ['code' => 0, 'msg' => '已拒绝退款'];
        }

        return ['code' => 1, 'msg' => '操作失败'];
    }

    /**
     * 订单统计
     * @param int $storeId 商户ID，0表示平台管理员查看全部数据
     */
    public function getStatistics($storeId = 0)
    {
        $params = request()->all();
        $meetingId = isset($params['meeting_id'])?$params['meeting_id']:0;
        $userId = isset($params['user_id'])?$params['user_id']:0;
        $sid = isset($params['store_id'])?$params['store_id']:0;
        $storeId = $storeId?$storeId:$sid;

        // 总订单数
        $total = $this->model->where('mark', 1)
            ->where(function ($query) use ($storeId,$meetingId,$userId) {
                if($storeId){
                    $query->where('store_id', $storeId);
                }

                if($meetingId){
                    $query->where('meeting_id', $meetingId);
                }


                if($userId){
                    $query->where('user_id', $userId);
                }
            })
            ->count();

        // 总交易额（已完成订单）
        $totalAmount = $this->model->where('mark', 1)
            ->where('status', 4)
            ->where(function ($query) use ($storeId,$meetingId,$userId) {
                if($storeId){
                    $query->where('store_id', $storeId);
                }

                if($meetingId){
                    $query->where('meeting_id', $meetingId);
                }


                if($userId){
                    $query->where('user_id', $userId);
                }
            })
            ->sum('pay_total');

        // 待处理订单（待付款 + 已付款）
        $pending = $this->model->where('mark', 1)
            ->whereIn('status', [1, 2])
            ->where(function ($query) use ($storeId,$meetingId,$userId) {
                if($storeId){
                    $query->where('store_id', $storeId);
                }

                if($meetingId){
                    $query->where('meeting_id', $meetingId);
                }


                if($userId){
                    $query->where('user_id', $userId);
                }
            })
            ->count();

        // 已完成
        $complete = $this->model->where('mark', 1)
            ->where('status', 4)
            ->where(function ($query) use ($storeId,$meetingId,$userId) {
                if($storeId){
                    $query->where('store_id', $storeId);
                }

                if($meetingId){
                    $query->where('meeting_id', $meetingId);
                }


                if($userId){
                    $query->where('user_id', $userId);
                }
            })
            ->count();

        return [
            'code' => 0,
            'msg' => '操作成功',
            'data' => [
                'total' => $total,
                'totalAmount' => number_format($totalAmount, 2, '.', ''),
                'pending' => $pending,
                'complete' => $complete
            ]
        ];
    }
}