no message

addons/admin/src/views/system/complaint.vue

@@ -0,0 +1,270 @@
+<template>
+	<div class="ele-body">
+		<el-card shadow="never">
+			<!-- 状态tabs -->
+			<el-tabs v-model="activeStatus" @tab-click="handleTabClick" class="status-tabs">
+				<el-tab-pane label="全部" name="">
+					<span slot="label"><i class="el-icon-s-grid"></i> 全部</span>
+				</el-tab-pane>
+				<el-tab-pane label="待处理" name="1">
+					<span slot="label"><i class="el-icon-time"></i> 待处理</span>
+				</el-tab-pane>
+				<el-tab-pane label="已处理" name="2">
+					<span slot="label"><i class="el-icon-check"></i> 已处理</span>
+				</el-tab-pane>
+			</el-tabs>
+
+			<!-- 搜索表单 -->
+			<el-form :model="table.where" label-width="90px" class="ele-form-search"
+				@keyup.enter.native="$refs.table.reload()" @submit.native.prevent>
+				<el-row :gutter="15">
+					<el-col :md="6" :sm="12">
+						<el-form-item label="关键词:">
+							<el-input v-model="table.where.keyword" placeholder="姓名/手机号/内容" clearable />
+						</el-form-item>
+					</el-col>
+					<el-col :md="6" :sm="12">
+						<div class="ele-form-actions">
+							<el-button type="primary" @click="$refs.table.reload()" icon="el-icon-search"
+								class="ele-btn-icon">查询</el-button>
+							<el-button @click="handleReset">重置</el-button>
+						</div>
+					</el-col>
+				</el-row>
+			</el-form>
+
+			<!-- 数据表格 -->
+			<ele-data-table ref="table" :config="table" :choose.sync="choose" height="calc(100vh - 320px)"
+				highlight-current-row>
+				<template>
+					<el-table-column type="selection" width="45" align="center" fixed="left" />
+					<el-table-column prop="id" label="ID" width="60" align="center" fixed="left" show-overflow-tooltip />
+					<el-table-column prop="realname" label="姓名" width="100" align="center" />
+					<el-table-column prop="mobile" label="联系电话" width="120" align="center" />
+					<el-table-column prop="user_name" label="用户昵称" width="120" align="center" />
+					<el-table-column prop="content" label="反馈内容" show-overflow-tooltip min-width="200" />
+					<el-table-column label="图片" width="100" align="center">
+						<template slot-scope="{row}">
+							<el-image v-if="row.albums_array && row.albums_array.length > 0" :src="row.albums_array[0]"
+								style="width: 60px; height: 60px;" fit="cover" :preview-src-list="row.albums_array" />
+							<span v-else>-</span>
+						</template>
+					</el-table-column>
+					<el-table-column label="状态" width="100" align="center">
+						<template slot-scope="{row}">
+							<el-switch v-model="row.status" @change="editStatus(row)" :active-value="2" :inactive-value="1"
+								active-color="#13ce66" inactive-color="#ff4949" />
+						</template>
+					</el-table-column>
+					<el-table-column prop="create_time" label="提交时间" show-overflow-tooltip min-width="160" align="center" />
+					<el-table-column label="操作" width="180px" align="center" :resizable="false" fixed="right">
+						<template slot-scope="{row}">
+							<el-link @click="viewDetail(row)" icon="el-icon-view" type="primary" :underline="false">查看</el-link>
+							<el-link @click="edit(row)" icon="el-icon-edit" type="primary" :underline="false"
+								v-if="permission.includes('sys:complaint:edit')">处理</el-link>
+							<el-popconfirm title="确定要删除此记录吗？" @confirm="remove(row)" class="ele-action">
+								<el-link slot="reference" icon="el-icon-delete" type="danger" :underline="false"
+									v-if="permission.includes('sys:complaint:delete')">删除</el-link>
+							</el-popconfirm>
+						</template>
+					</el-table-column>
+				</template>
+			</ele-data-table>
+		</el-card>
+
+		<!-- 查看详情弹窗 -->
+		<el-dialog title="投诉详情" :visible.sync="showDetail" width="700px" :destroy-on-close="true"
+			custom-class="ele-dialog-form">
+			<div v-if="detailData.id" class="detail-content">
+				<el-descriptions :column="2" border>
+					<el-descriptions-item label="ID">{{ detailData.id }}</el-descriptions-item>
+					<el-descriptions-item label="状态">
+						<el-tag v-if="detailData.status === 1" type="warning">待处理</el-tag>
+						<el-tag v-else-if="detailData.status === 2" type="success">已处理</el-tag>
+					</el-descriptions-item>
+					<el-descriptions-item label="姓名">{{ detailData.realname }}</el-descriptions-item>
+					<el-descriptions-item label="联系电话">{{ detailData.mobile }}</el-descriptions-item>
+					<el-descriptions-item label="用户昵称" :span="2">{{ detailData.user_name || '-' }}</el-descriptions-item>
+					<el-descriptions-item label="反馈内容" :span="2">
+						<div style="white-space: pre-wrap;">{{ detailData.content }}</div>
+					</el-descriptions-item>
+					<el-descriptions-item label="图片" :span="2" v-if="detailData.albums_array && detailData.albums_array.length > 0">
+						<div class="image-list">
+							<el-image v-for="(img, index) in detailData.albums_array" :key="index" :src="img"
+								style="width: 100px; height: 100px; margin-right: 10px;" fit="cover"
+								:preview-src-list="detailData.albums_array" />
+						</div>
+					</el-descriptions-item>
+					<el-descriptions-item label="处理备注" :span="2" v-if="detailData.remark">
+						<div style="white-space: pre-wrap;">{{ detailData.remark }}</div>
+					</el-descriptions-item>
+					<el-descriptions-item label="提交时间">{{ detailData.create_time }}</el-descriptions-item>
+					<el-descriptions-item label="更新时间">{{ detailData.update_time }}</el-descriptions-item>
+				</el-descriptions>
+			</div>
+			<div slot="footer">
+				<el-button @click="showDetail = false">关闭</el-button>
+			</div>
+		</el-dialog>
+
+		<!-- 处理弹窗 -->
+		<el-dialog title="处理投诉" :visible.sync="showEdit" width="600px" :destroy-on-close="true"
+			custom-class="ele-dialog-form" :close-on-click-modal="false">
+			<el-form :model="editForm" ref="editForm" label-width="100px">
+				<el-form-item label="姓名:">
+					<el-input v-model="editForm.realname" disabled />
+				</el-form-item>
+				<el-form-item label="联系电话:">
+					<el-input v-model="editForm.mobile" disabled />
+				</el-form-item>
+				<el-form-item label="反馈内容:">
+					<el-input v-model="editForm.content" type="textarea" :rows="3" disabled />
+				</el-form-item>
+				<el-form-item label="状态:">
+					<el-radio-group v-model="editForm.status">
+						<el-radio :label="1">待处理</el-radio>
+						<el-radio :label="2">已处理</el-radio>
+					</el-radio-group>
+				</el-form-item>
+				<el-form-item label="处理备注:">
+					<el-input v-model="editForm.remark" type="textarea" :rows="4" placeholder="请输入处理备注" />
+				</el-form-item>
+			</el-form>
+			<div slot="footer">
+				<el-button @click="showEdit = false">取消</el-button>
+				<el-button type="primary" @click="save" :loading="editLoading">保存</el-button>
+			</div>
+		</el-dialog>
+	</div>
+</template>
+
+<script>
+import { mapGetters } from "vuex";
+
+export default {
+	name: "Complaint",
+	computed: {
+		...mapGetters(["permission"]),
+	},
+	data() {
+		return {
+			table: { url: '/complaint/index', where: { status: '' } },
+			choose: [],
+			activeStatus: '',
+			showDetail: false,
+			detailData: {},
+			showEdit: false,
+			editForm: {},
+			editLoading: false
+		};
+	},
+	methods: {
+		handleTabClick(tab) {
+			this.table.where.status = tab.name;
+			this.$refs.table.reload();
+		},
+		handleReset() {
+			this.activeStatus = '';
+			this.table.where = { status: '' };
+			this.$refs.table.reload();
+		},
+		viewDetail(row) {
+			const loading = this.$loading({ lock: true });
+			this.$http.get('/complaint/info', { params: { id: row.id } }).then(res => {
+				loading.close();
+				if (res.data.code === 0) {
+					this.detailData = res.data.data;
+					this.showDetail = true;
+				} else {
+					this.$message.error(res.data.msg);
+				}
+			}).catch(e => {
+				loading.close();
+				this.$message.error(e.message);
+			});
+		},
+		edit(row) {
+			const loading = this.$loading({ lock: true });
+			this.$http.get('/complaint/info', { params: { id: row.id } }).then(res => {
+				loading.close();
+				if (res.data.code === 0) {
+					this.editForm = Object.assign({}, res.data.data);
+					this.showEdit = true;
+				} else {
+					this.$message.error(res.data.msg);
+				}
+			}).catch(e => {
+				loading.close();
+				this.$message.error(e.message);
+			});
+		},
+		save() {
+			this.editLoading = true;
+			this.$http.post('/complaint/edit', this.editForm).then(res => {
+				this.editLoading = false;
+				if (res.data.code === 0) {
+					this.showEdit = false;
+					this.$message({ type: 'success', message: res.data.msg });
+					this.$refs.table.reload();
+				} else {
+					this.$message.error(res.data.msg);
+				}
+			}).catch(e => {
+				this.editLoading = false;
+				this.$message.error(e.message);
+			});
+		},
+		remove(row) {
+			const loading = this.$loading({ lock: true });
+			this.$http.post('/complaint/delete', { id: row.id }).then(res => {
+				loading.close();
+				if (res.data.code === 0) {
+					this.$message({ type: 'success', message: res.data.msg });
+					this.$refs.table.reload();
+				} else {
+					this.$message.error(res.data.msg);
+				}
+			}).catch(e => {
+				loading.close();
+				this.$message.error(e.message);
+			});
+		},
+		editStatus(row) {
+			this.$message.closeAll();
+			const loading = this.$loading({ lock: true });
+			this.$http.post('/complaint/status', { id: row.id, status: row.status }).then(res => {
+				loading.close();
+				if (res.data.code === 0) {
+					this.$message({ type: 'success', message: res.data.msg });
+				} else {
+					row.status = row.status === 1 ? 2 : 1;
+					this.$message.error(res.data.msg);
+				}
+			}).catch(e => {
+				loading.close();
+				row.status = row.status === 1 ? 2 : 1;
+				this.$message.error(e.message);
+			});
+		}
+	}
+};
+</script>
+
+<style scoped>
+.status-tabs {
+	margin-bottom: 15px;
+}
+
+.status-tabs>>>.el-tabs__header {
+	margin: 0 0 15px;
+}
+
+.detail-content {
+	padding: 10px;
+}
+
+.image-list {
+	display: flex;
+	flex-wrap: wrap;
+}
+</style>

app/Http/Controllers/Admin/ComplaintController.php

@@ -0,0 +1,60 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Services\Common\ComplaintService;
+
+/**
+ * 投诉建议控制器
+ */
+class ComplaintController extends Backend
+{
+    public function __construct()
+    {
+        parent::__construct();
+        $this->service = new ComplaintService();
+    }
+
+    /**
+     * 列表
+     */
+    public function index()
+    {
+        $params = request()->all();
+        $pageSize = isset($params['limit']) ? intval($params['limit']) : PERPAGE;
+        return $this->service->getDataList($params, $pageSize);
+    }
+
+    /**
+     * 编辑（处理投诉）
+     */
+    public function edit()
+    {
+        return $this->service->edit();
+    }
+
+    /**
+     * 删除
+     */
+    public function delete()
+    {
+        return $this->service->delete();
+    }
+
+    /**
+     * 修改状态
+     */
+    public function status()
+    {
+        return $this->service->status();
+    }
+
+    /**
+     * 获取详情
+     */
+    public function info()
+    {
+        $id = request()->get('id');
+        return $this->service->getInfo($id);
+    }
+}

app/Models/ComplaintModel.php

@@ -0,0 +1,50 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+
+/**
+ * 投诉建议模型
+ */
+class ComplaintModel extends Model
+{
+    /**
+     * 表名
+     */
+    protected $table = 'lev_complaint';
+
+    /**
+     * 主键
+     */
+    protected $primaryKey = 'id';
+
+    /**
+     * 时间戳
+     */
+    public $timestamps = false;
+
+    /**
+     * 可批量赋值的属性
+     */
+    protected $fillable = [
+        'user_id',
+        'mobile',
+        'realname',
+        'content',
+        'albums',
+        'create_time',
+        'update_time',
+        'remark',
+        'status',
+        'mark'
+    ];
+
+    /**
+     * 关联用户
+     */
+    public function user()
+    {
+        return $this->belongsTo(MemberModel::class, 'user_id', 'id');
+    }
+}

app/Services/Common/ComplaintService.php

@@ -0,0 +1,226 @@
+<?php
+
+namespace App\Services\Common;
+
+use App\Models\ActionLogModel;
+use App\Models\ComplaintModel;
+use App\Services\BaseService;
+
+/**
+ * 投诉建议-服务类
+ */
+class ComplaintService extends BaseService
+{
+    public function __construct()
+    {
+        $this->model = new ComplaintModel();
+    }
+
+    public static function make()
+    {
+        if (!self::$instance) {
+            self::$instance = (new static());
+        }
+        return self::$instance;
+    }
+
+    /**
+     * 获取数据列表
+     * @param array $params 请求参数
+     * @param int $pageSize 分页大小
+     */
+    public function getDataList($params, $pageSize = 15)
+    {
+        $query = $this->model->where('mark', 1);
+
+        // 状态筛选
+        if (isset($params['status']) && $params['status'] !== '') {
+            $query->where('status', $params['status']);
+        }
+
+        // 关键词搜索
+        if (isset($params['keyword']) && $params['keyword']) {
+            $keyword = $params['keyword'];
+            $query->where(function ($q) use ($keyword) {
+                $q->where('realname', 'like', '%' . $keyword . '%')
+                    ->orWhere('mobile', 'like', '%' . $keyword . '%')
+                    ->orWhere('content', 'like', '%' . $keyword . '%');
+            });
+        }
+
+        $list = $query->with(['user'])
+            ->orderBy('id', 'desc')
+            ->paginate($pageSize);
+
+        $list = $list ? $list->toArray() : [];
+
+        if ($list && isset($list['data'])) {
+            foreach ($list['data'] as &$item) {
+                $item['create_time'] = $item['create_time'] ? date('Y-m-d H:i:s', $item['create_time']) : '';
+                $item['update_time'] = $item['update_time'] ? date('Y-m-d H:i:s', $item['update_time']) : '';
+
+                // 处理图片
+                if (!empty($item['albums'])) {
+                    $albums = json_decode($item['albums'], true);
+                    if (is_array($albums)) {
+                        $item['albums_array'] = array_map(function($url) {
+                            return get_image_url($url);
+                        }, $albums);
+                    } else {
+                        $item['albums_array'] = [];
+                    }
+                } else {
+                    $item['albums_array'] = [];
+                }
+
+                // 状态文本
+                $item['status_text'] = $this->getStatusText($item['status']);
+
+                // 用户昵称
+                $item['user_name'] = $item['user']['nickname'] ?? '-';
+            }
+        }
+
+        return [
+            'msg' => '操作成功',
+            'code' => 0,
+            'data' => $list['data'] ?? [],
+            'count' => $list['total'] ?? 0,
+        ];
+    }
+
+    /**
+     * 获取状态文本
+     */
+    private function getStatusText($status)
+    {
+        $statusMap = [
+            1 => '待处理',
+            2 => '已处理'
+        ];
+        return isset($statusMap[$status]) ? $statusMap[$status] : '未知';
+    }
+
+    /**
+     * 编辑（处理投诉）
+     */
+    public function edit($data = [])
+    {
+        if (empty($data)) {
+            $data = request()->all();
+        }
+
+        if (empty($data['id'])) {
+            return ['code' => 1, 'msg' => '参数错误'];
+        }
+
+        // 只允许修改备注和状态
+        $updateData = [
+            'update_time' => time()
+        ];
+
+        if (isset($data['remark'])) {
+            $updateData['remark'] = $data['remark'];
+        }
+
+        if (isset($data['status'])) {
+            $updateData['status'] = $data['status'];
+        }
+
+        $result = $this->model->where('id', $data['id'])->update($updateData);
+
+        if ($result !== false) {
+            ActionLogModel::setTitle("处理投诉建议");
+            ActionLogModel::record();
+            return ['code' => 0, 'msg' => '操作成功'];
+        }
+
+        return ['code' => 1, 'msg' => '操作失败'];
+    }
+
+    /**
+     * 删除
+     */
+    public function delete()
+    {
+        $id = request()->post('id');
+        if (!$id) {
+            return ['code' => 1, 'msg' => '参数错误'];
+        }
+
+        // 支持批量删除
+        if (is_array($id)) {
+            $result = $this->model->whereIn('id', $id)->update(['mark' => 0]);
+        } else {
+            $result = $this->model->where('id', $id)->update(['mark' => 0]);
+        }
+
+        if ($result) {
+            ActionLogModel::setTitle("删除投诉建议");
+            ActionLogModel::record();
+            return ['code' => 0, 'msg' => '删除成功'];
+        }
+
+        return ['code' => 1, 'msg' => '删除失败'];
+    }
+
+    /**
+     * 修改状态
+     */
+    public function status()
+    {
+        $params = request()->all();
+        $id = isset($params['id']) ? intval($params['id']) : 0;
+        $status = isset($params['status']) ? intval($params['status']) : 0;
+
+        if (!$id) {
+            return ['code' => 1, 'msg' => 'ID不能为空'];
+        }
+
+        if (!$status || ($status != 1 && $status != 2)) {
+            return ['code' => 1, 'msg' => '状态参数错误'];
+        }
+
+        $result = $this->model->where('id', $id)->update([
+            'status' => $status,
+            'update_time' => time()
+        ]);
+
+        if ($result !== false) {
+            ActionLogModel::setTitle("修改投诉状态");
+            ActionLogModel::record();
+            return ['code' => 0, 'msg' => '状态修改成功'];
+        }
+
+        return ['code' => 1, 'msg' => '状态修改失败'];
+    }
+
+    /**
+     * 获取详情
+     */
+    public function getInfo($id)
+    {
+        $info = $this->model->where('id', $id)->where('mark', 1)->first();
+        if (!$info) {
+            return ['code' => 1, 'msg' => '数据不存在'];
+        }
+
+        $info = $info->toArray();
+
+        // 处理图片
+        if (!empty($info['albums'])) {
+            $albums = json_decode($info['albums'], true);
+            if (is_array($albums)) {
+                $info['albums_array'] = array_map(function($url) {
+                    return get_image_url($url);
+                }, $albums);
+            } else {
+                $info['albums_array'] = [];
+            }
+        } else {
+            $info['albums_array'] = [];
+        }
+
+        return ['code' => 0, 'data' => $info];
+    }
+}

app/Services/Common/UserService.php

@@ -63,10 +63,10 @@ class UserService extends BaseService
         if ($gender) {
             $map[] = ['gender', '=', $gender];
         }
-        
+
         // 调用父类方法获取列表
         $result = parent::getList($map);
-        
+
         // 为每个用户添加商家信息
         if ($result['code'] == 0 && isset($result['data']) && is_array($result['data'])) {
             foreach ($result['data'] as &$user) {
@@ -75,11 +75,11 @@ class UserService extends BaseService
                     ->where('mark', 1)
                     ->select(['id', 'name', 'real_name', 'phone'])
                     ->first();
-                
+
                 $user['store_info'] = $store ? $store->toArray() : null;
             }
         }
-        
+
         return $result;
     }
 
@@ -135,19 +135,19 @@ class UserService extends BaseService
                 ->where('user_id', '>', 0)
                 ->where('mark', 1)
                 ->first();
-            
+
             // 如果商家已被关联，且不是当前用户
             if ($existingStore && $existingStore->user_id != ($data['id'] ?? 0)) {
                 return message("该商家已被其他用户关联，一个商家只能关联一个账号", false);
             }
         }
-        
+
         $error = "";
         $result = $this->model->edit($data, $error);
         if (!$result) {
             return message($error, false);
         }
-        
+
         // 处理商家关联
         if (isset($data['store_id'])) {
             $this->updateStoreRelation($result, $data['store_id']);
@@ -172,12 +172,12 @@ class UserService extends BaseService
         $userInfo = $this->model->getInfo($userId);
         $userInfo['roles'] = [];
         $userInfo['authorities'] = [];
-        
+
         // 获取用户关联的商户ID
         $storeModel = new \App\Models\StoreModel();
         $storeInfo = $storeModel->getInfoByUserId($userId);
         $userInfo['store_id'] = $storeInfo ? $storeInfo['id'] : 0;
-        
+
         // 权限节点列表
         $menuService = new MenuService();
         $permissionList = $menuService->getPermissionsList($userId);
@@ -309,7 +309,7 @@ class UserService extends BaseService
             \App\Models\StoreModel::where('user_id', $userId)
                 ->where('mark', 1)
                 ->update(['user_id' => 0]);
-            
+
             // 如果选择了商家，更新商家的 user_id
             if ($storeId) {
                 \App\Models\StoreModel::where('id', $storeId)

routes/web.php

@@ -278,3 +278,10 @@ Route::get('/pay/orders/index', [\App\Http\Controllers\Admin\PayOrdersController
 Route::get('/pay/orders/read', [\App\Http\Controllers\Admin\PayOrdersController::class, 'read']);
 Route::post('/pay/orders/delete', [\App\Http\Controllers\Admin\PayOrdersController::class, 'delete']);
 Route::post('/pay/orders/dall', [\App\Http\Controllers\Admin\PayOrdersController::class, 'dall']);
+
+// 投诉建议管理
+Route::get('/complaint/index', [\App\Http\Controllers\Admin\ComplaintController::class, 'index']);
+Route::get('/complaint/info', [\App\Http\Controllers\Admin\ComplaintController::class, 'info']);
+Route::post('/complaint/edit', [\App\Http\Controllers\Admin\ComplaintController::class, 'edit']);
+Route::post('/complaint/delete', [\App\Http\Controllers\Admin\ComplaintController::class, 'delete']);
+Route::post('/complaint/status', [\App\Http\Controllers\Admin\ComplaintController::class, 'status']);