NN2025031206/app/Services/Common/ComplaintService.php

<?php
// +----------------------------------------------------------------------
// | LARAVEL8.0 框架 [ LARAVEL ][ RXThinkCMF ]
// +----------------------------------------------------------------------
// | 版权所有 2017~2021 LARAVEL研发中心
// +----------------------------------------------------------------------
// | 官方网站: http://www.laravel.cn
// +----------------------------------------------------------------------
// | Author: laravel开发员 <laravel.qq.com>
// +----------------------------------------------------------------------

namespace App\Services\Common;

use App\Models\ComplaintModel;
use App\Models\FreightPackageModel;
use App\Models\TicketModel;
use App\Services\BaseService;
use App\Services\RedisService;

/**
 * 意见反馈管理-服务类
 * @author laravel开发员
 * @since 2020/11/11
 * @package App\Services\Common
 */
class ComplaintService extends BaseService
{
    // 静态对象
    protected static $instance = null;


    /**
     * 构造函数
     * @author laravel开发员
     * @since 2020/11/11
     */
    public function __construct()
    {
        $this->model = new ComplaintModel();
    }

    /**
     * 静态入口
     */
    public static function make()
    {
        if (!self::$instance) {
            self::$instance = new static();
        }
        return self::$instance;
    }

    /**
     * 列表
     * @param $params
     * @param int $pageSize
     * @return array
     */
    public function getDataList($params, $pageSize = 15)
    {
        $where = ['a.mark' => 1];

        $list = $this->model->from('complaint as a')
            ->leftJoin('member as b','b.id','=','a.user_id')
            ->leftJoin('driver as c','c.id','=','a.user_id')
            ->where($where)
            ->where(function ($query) use($params){
                $keyword = isset($params['keyword'])? $params['keyword'] : '';
                if($keyword){
                    $query->where('a.title','like',"%{$keyword}%")->orWhere('a.content','like',"%{$keyword}%")->orWhere('a.mobile','like',"%{$keyword}%");
                }
            })
            ->where(function ($query) use($params){
                $status = isset($params['status'])? $params['status'] : 0;
                if($status>0 && is_array($status)){
                    $query->whereIn('a.status', $status);
                }else if($status){
                    $query->where('a.status', $status);
                }

                $type = isset($params['type'])? $params['type'] : 0;
                if($type>0){
                    $query->where('a.type', $type);
                }

                $userType = isset($params['user_type'])? $params['user_type'] : 0;
                if($userType>0){
                    $query->where('a.user_type', $userType);
                }
            })
            ->select(['a.*','b.nickname as username','c.realname as driver_name'])
            ->orderBy('a.create_time','desc')
            ->orderBy('a.id','desc')
            ->paginate($pageSize > 0 ? $pageSize : 9999999);
        $list = $list? $list->toArray() :[];
        if($list){
            $typeArr = [1=>'功能BUG',2=>'产品优化',3=>'客服功能',4=>'规则制度',5=>'费用相关',99=>'其他'];
            foreach($list['data'] as &$item){
                $item['create_time'] = $item['create_time']? datetime($item['create_time'],'Y-m-d H.i.s') : '';
                $item['albums'] = $item['albums']? get_images_preview($item['albums']) : [];
                if($item['user_type'] == 2){
                    $item['username'] = $item['driver_name']? $item['driver_name'] : '';
                }

                $item['type_name'] = isset($typeArr[$item['type']]) && $typeArr[$item['type']]? $typeArr[$item['type']] : '其他';
            }
        }

        return [
            'pageSize'=> $pageSize,
            'total'=>isset($list['total'])? $list['total'] : 0,
            'list'=> isset($list['data'])? $list['data'] : []
        ];
    }


    /**
     * 编辑
     * @return array
     */
    public function edit()
    {
        $data = request()->post();
        if(isset($data['albums'])){
            $data['albums'] = $data['albums']? get_format_images($data['albums']) : '';
        }

        return parent::edit($data);
    }
}